SM Creativity is not responsible for any manufacturing defect in the products. The users can return the products only if the products seals gets damaged in the courier services or gets broken. SM Creativity is not responsible for return of the product if same is been placed mistakenly or wrongly.
However, cancellations made immediately or before the cut-off time of our shipping slot can be allowed. Please reach out to our customer services for cancellation requests and refunds. We refund all payments made for orders placed as a store credit, which can be used by customers for future purchases.